Frequently Asked QuestionsWho is urbanmoney?urbanmoney is a home loan and mortgage planning service provider. Click here for our company profile. What is a Mortgage Manager?A Mortgage Manager or Non Bank is a home loan provider, who facilitates a range of mortgage products and arranges for approval and funding of the loans. Loans are funded by a process called securitisation. The mortgage manager will have access to a mortgage funder who issues bonds to large investors to arrange a pool of funds that are then made available for funding of mortgages. Do you charge more than a bank?No. You will find our rates are just as good, if not better than the banks. Our interest rates are competitive, our products are flexible and most of our products have no monthly administrative fee's. How long has urbanmoney been established?urbanmoney, originally Wilson National, launched their own range of mortgage products into the mortgage market in response to improving service delivery and increasing corporate involvement in local communities. How secure is uranmoney?urbanmoney is a partner with Resimac. Resimac is a specialist wholesale mortgage funding and service company. This means your mortgage with us is reliable, safe and secure. Where do the funds come from?As part of Resimac, Resimac can source funds at highly competitive rates. Further, Resimac has its own in-house processing platform, ensuring streamlined processing of your loan applications. Combined, these features make Resimac unique in Australia. Providing products and services that are not burdened by the costly overheads of retail banks. Together, Resimac and urbanmoney can consistently deliver highly competitive mortgage rates to its clients and customers. Am I eligible for a urbanmoney home loan?Provided you are over 18 years of age and can meet our lending guidelines, anyone can apply for a urbanmoney home loan. We also offer a Non Resident loan to foreign residents who do not have permanent residency status in Australia and Australians living and working overseas. We can also assist clients who have little or no deposit of have a tarnished credit listing. How much can I borrow?The actual amount depends on your individual financial circumstances and the loan you choose. Our dedicated team will be able to advise you on the best loan option to suit your financial situation. Can I split my loan?Yes, you can have up to four splits on all of our home loan products at no extra cost. I'm self employed. Can I borrow from urbanmoney?Yes. If you are able to provide your last 2 years financial and business tax returns and meet our normal income and lending criteria you may qualify for our Standard range of products. However if you are unable to provide current taxation returns you may qualify with our Low Doc range of products, these are designed for self employed people. All you need to support your application is a signed declaration stating your income and the ability to make your repayments. Can I have access to phone and internet banking?Yes. We offer a 1300 telephone banking service and internet banking is available from our website, simply visit urbanmoney.com.au click here to download information on our telephone banking What after sales service do you offer?We want to grow with you, we can be there for you as often or as little as you like. The team at urbanmoney is available to discuss your needs at anytime your circumstances change. We are able to send you information by post, sms, or email to make sure you are always kept up to date with what is going on in the mortgage industry. Also every second month our customers recieve a copy of our enewsletter. National News is designed to keep our customer up to date on the latest company developments, and new services. |
